Privacy Policy for Dango

Last updated: January 2026

Dango (“Dango”, “we”, “our”, or “us”) is a food ordering and delivery mobile application operated by Korkai Traders Private Limited, having its registered address at 52 Malvern Road, Luton, LU1 1LQ, United Kingdom. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Dango App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data:

• Name
  
  
• Mobile phone number
  
  
• Email address
  
  
• Delivery address
  
  
• Profile information provided by you
  
  

1.2 Location Information

• Precise or approximate location to:
  
  
• Show nearby restaurants
  
  
• Enable delivery services
  
  
• Improve order accuracy and ETA
  
  

Location access is used only while the App is in use unless explicitly permitted.

1.3 Order & Transaction Information

• Order details (items ordered, restaurants, order history)
  
  
• Payment status and transaction IDs
  
  
• Delivery preferences
  
  

Note: Dango does not store card or UPI credentials. Payments are handled securely by third-party payment gateways.

1.4 Device & Usage Information

• Device type, OS version
  
  
• App version
  
  
• IP address
  
  
• Log data, crash reports, diagnostics
  
  

2. How We Use Your Information

We use the collected information to:

• Create and manage user accounts
  
  
• Process food orders and deliveries
  
  
• Provide customer support
  
  
• Send order confirmations, updates, and notifications
  
  
• Improve app performance and user experience
  
  
• Detect fraud, misuse, or security issues
  
  
• Comply with legal obligations
  
  

3. Sharing of Information

We may share your information only as necessary with:

3.1 Restaurants & Delivery Partners

• Name, phone number, delivery address
  
  
• Order details required for fulfillment
  
  

3.2 Service Providers

Trusted third parties for:

• Payment processing
  
  
• Cloud hosting
  
  
• Analytics
  
  
• Push notifications
  
  

These providers are bound by confidentiality and data protection obligations.

3.3 Legal & Compliance

We may disclose information if required to:

• Comply with laws or court orders
  
  
• Enforce our terms
  
  
• Protect user safety or rights
  
  

4. Data Retention

We retain personal data only for as long as:

• Required to provide services
  
  
• Necessary for legal, accounting, or regulatory purposes
  
  

You may request deletion of your data by contacting us.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

• Encrypted communication
  
  
• Secure APIs
  
  
• Access control mechanisms
  
  

However, no method of transmission over the internet is 100% secure.

6. User Rights

You have the right to:

• Access your personal data
  
  
• Correct inaccurate information
  
  
• Request deletion of your account and data
  
  
• Withdraw permissions (location, notifications, etc.)
  
  

Requests can be made via email.

7. Children’s Privacy

Dango is not intended for users under 18 years of age.
We do not knowingly collect personal data from children.

8. Third-Party Links

The App may contain links to third-party services or websites.
We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be reflected with an updated “Last updated” date.

Continued use of the App constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, contact us at:

App Name: Dango
Legal Entity: Korkai Traders Private Limited
Contact Person: Prathap Kandasamy
Registered Address:
52 Malvern Road
Luton, LU1 1LQ
United Kingdom (GB)

Email: dangoapplication@gmail.com